McDonald’s Lucas

  3.4 – 769 reviews  $ • Fast food restaurant

McDonald's Lucas 3350

Classic, long-running fast-food chain known for its burgers & fries.

✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
Friday
(Friday before the AFL Grand Final)
Open 24 hours
Hours might differ
SaturdayOpen 24 hours
SundayOpen 24 hours

Address and Contact Information

Address: 1 Coltman Plaza, Lucas VIC 3350

Phone: (03) 4313 9673

Website: https://mcdonalds.com.au/?utm_medium=local&utm_source=google%20my%20business&utm_campaign=local%20search&utm_content=vic&utm_term=mcdonalds%20lucas

Photo Gallery

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Reviews

J
The few times I have eaten here or been through drive through, the food has been cold. Staff and especially managers have lost the ability to deliver any form of customer service, no one here seems happy or wants to smile.
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Mark Bigg
Customer service was good but the food itself was really substandard. The chips were only half full and the burgers had more filling and sauce on the inside of the box rather then in the burger itself. Although it might be a new trend having a deconstructed burger but some of us just prefer a burger already together.
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Jimi Morgan
I could almost guarantee that this is the worst McDonald’s in Ballarat by far. can never seem to get any orders correct staff are rude I heard them say in the background just hang up! When I was calling up to let them know there has been a massive mistake with my order and not to mention the Ice cream machine has been broken for a month (stop advertising it for kids to see if you can’t provide the product)
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Joy Mills
Can’t believe I got hot food!! Great fast service and burgers were to order too with no stuff ups!! Great job guys! A big step up on Bakery Hill maccas that’s for sure!
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Steve Bykersma
If I could give zero stars for service I would. Took then three times to get 1 simple burger right. Staff just looked at us whilst we were waiting to be served then we were finally “greeted” by a young girl who barely talked. Place needs a decent clean too
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Haley Pearse
Very clean and nice Maccas. Fresh flowers on the tables. Quick and friendly service on a Wed afternoon. All 8 of our orders came fast, and they gave a complimentary drink for the one item that was delayed.
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Norman Chia
Really clean and new. Usual menu. Self-serve kiosks were faulty – couldn’t order a cappuccino by itself – kept on saying ‘product not available’ because it thought I was ordering a meal. A bit disorganised behind the counter, as the young guy gave my order to someone else.
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Parth Datwani
Sharing a review for what happend 10 min ago. I asked for fresh nuggets and chips. I also asked before receiving food… is this fresh??? the girl took few seconds and said yes. Its completely cold not even matching the regular standard. In short, the food was handed out without confirming or even considering to double check when asked at the counter.
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Podgee
Seem, every time, I go there, something always not working right or broken down, or can’t get, what you want to order or out of something.
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Elanor Mahon
Loud loud music for an empty store. Spill near rubbish bin made exiting dangerous for those of us with poor mobility. Staff were lovely though.
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