Classic, long-running fast-food chain known for its burgers & fries.
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday (Friday before the AFL Grand Final) | Open 24 hours Hours might differ |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Address and Contact Information
Address: 1789 Western Fwy, Truganina VIC 3029
Phone: (03) 9747 1613
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Reviews
Brendan Letts
Absolute pig sty. I think you would struggle to find such a disgusting setting. No sanitizer, Bins overflowing, rubbish on most tables, putrid floor not even fit for livestock. 12 minute wait for stale buns and cold chips. One girl even stood at the front doing absolutely nothing except drink a thickshake, another agitating chip baskets for 10 minutes. 10/9/23, 7:45 pm. It shouldn’t cost $40 for 3 meals at such a disgraceful restaurant.
… moreBrianna
Absolutely disgusting.
… morePaul Johnson
Just received absolutely the worst customer service ever. Gave us the wrong order and she pretty much laughed at us in Drive thru’ and said it’s “pretty much the same”. If this is your public face McDonalds you need to have an overhaul of customer facing staff.
… moreZack Knight
I was served by Achol and she give me one of the worst customer experiences I’ve ever had. I asked for a latte she give me a cold coffee and didn’t want to fix it when I asked why she said that’s what you wanted. This not the Mcdonalds standard I’m use to. I hope Achol gets new training and even a warning for that behaviour.
… moreOlivia Tolliday
Stopped in here on the way home to Ballarat after a long day and was shocked at the state of the place, absolutely disgusting.
… morebella
horrible place. staff are so rude, only friendly one was a young man. the wait was over 40 minutes in store and when we asked politely they ignored us and walked off. food was disgusting, tried to give us drinks that had been sitting there for about 30 minutes. restaurant was dirty with rubbish every where and the state of the kitchen was horrid. this place needs to be shut down.
… moreCarolyn Allen
The last time we use this outlet. The wait times are beyond reasonable. We waited 35minutes for two coffees and chips at drive through last evening. The manager on duty at 6:30 pm was non functional. There were 10 people waiting for their drive through snacks. The manager was unable to use the tablet to give another customer a refund for coffee she had waited 35 minutes for. There were 10 of us that entered the very dirty restaurant to try and get clarification from the manager for the long wait times. We were assured there were no machinery break downs. Most left the outlet without refunds or food. Avoid this outlet at all costs.
… moreChris Agius
Waited in the drive through for 35 minutes. People behind me got out of their cars and asked what was the hold up. They just said they are busy!! Once got to the last window to receive the food the fries were ice cold and was asked then to wait another 5 minutes for fresh ones which were still cold. Do not come here avoid at all costs
… moreBurleigh
McDonald’s hygiene standards need to improve. Staff drinking behind the counter while working. The outside of box is dirty sauce and oil plus food burger with extra patties and no bun btw came out with no cutlery.
… moreLeon Skopilianos
It’s the worst McDonald’s store I’ve ever been to. Unfortunately, it’s my local.
… more