Subway

  3.2 – 246 reviews  $ • Fast food restaurant

Subway 3806

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️ Dine-in ✔️ Takeaway ✔️ Delivery

Hours

Monday8 am–9 pm
Tuesday8 am–9 pm
Wednesday8 am–9 pm
Thursday8 am–9 pm
Friday
(Friday before the AFL Grand Final)
8 am–9 pm
Hours might differ
Saturday8 am–9 pm
Sunday9 am–8 pm

Address and Contact Information

Address: Burbank HomeX Centre – Eden Rise Shopping Village, Shop 5, 1 Berwick-Eden Rise Shopping Center, O’Shea Rd, Berwick VIC 3806

Phone: (03) 8786 9466

Website: http://www.subway.com/en-au

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Reviews

Katana
Mum ordered us subway for dinner, I got a meatball sub with no capsicum or tomatoes but yet still put it in my sub honestly you’re getting a very bad review! Took a bite of the meatball it was hard as a rock how revolting trying to enjoy my dinner when I can’t enjoy it properly. Seen the recent reviews and I honestly stand by them. Great job subway
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VJ Khandwal
Best Subway! Freshest bread as they bake twice a day. Price is also very value for money compare to lots of other subways around. To top it up their Team’s customer service is amazing must be applauded. Good work guys! Keep the good work.
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Abhishek Deokar
Quick service when in store. The only issue is when the order is placed online through the app. So many times, the order hasn’t even been seen by the staff (or not received by them) and when I go for pick up, that’s when they start preparing the order. Gets frustrating as the whole point of online order is to save wait time in store.
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Lilly Hogan
After a horrible experience here months ago, (rude staff, refused to get fresh ingredients as the ones at the front were contaminated with ingredients I am very allergic too) I decided to come here again. AGAIN the shop was disgusting. Very dirty, all the food containers were contaminated with other ingredients, nothing looks as if it had been wiped down and my food was thrown together and no even holding together. When arriving the staff refuse to acknowledge you and when it suits them (after their private personal conversation) they turn around and state ‘what do you want’. Seems as if it’s a large inconvenience to do their job. Every visit I’ve experienced horrible customer service, very average food and honestly disgusting environment
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Rita G
Got 2 footlong subs. The assistant decided to someone elses online order inbetween our two which Im assuming is the result of the 1st one being cold while the 2nd sub was nice and hot as it should be. When I asked if it could , I was told all she can do is grill it in the press which l have squashed it flat. Not very nice eating a cold bacon and egg sub. Wont be returning
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Basilica Boyoy
The staff are unprofessional and speak to each other in Hindi in front of customers. The shop is dirty, the salads are contaminated with other salads. Dust everywhere and strong odour in the store.
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Chelsey Sherriff
Staff are rude and are too busy talking between themselves and it seems an inconvenience to serve you. They didn’t give the cookies I paid for with footlongs. When I rang when I got home their response was ‘didn’t you check the bag’. I went back into store to get the cookies, no apology only response was ‘well what do you want’. Do yourself a favour and go to another subway that has friendly staff who want your business.
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Michael M
Arrived at 6.45pm. Closing time is 7pm. People inside but staff had locked the door. They came to the door and I asked why they were closed. They said that they are only doing large orders and shut the door on me and another customer at the door.
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TheAshmurphy
Staff are extremely tight with salad fillings. Ordered a salad roll, they put 2 pieces of lettuce and one piece of beetroot, then look at me funny when I ask for more salad. Ordered a second sub with meat and same thing. They running the salad on rations.
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Ruchira Withanage
Ordered online, they have included toppings which were not ordered. Staff doesn’t care much on quality of the food and service. This happened to me multiple times. Once bread was burnt on one side. Since it is packed, we see all this when we go home
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