Afro-Portuguese chain restaurant serving flame-grilled chicken in spicy chilli sauce.
✔️ Dine-in ✔️ Takeaway ✔️ Delivery
Hours
| Monday | 11 am–10 pm |
| Tuesday | 11 am–10 pm |
| Wednesday | 11 am–10 pm |
| Thursday | 11 am–10 pm |
| Friday | 11 am–10 pm |
| Saturday | 11 am–10 pm |
| Sunday | 11 am–10 pm |
Address and Contact Information
Address: Town Centre, 10-14 Market Ln, Rouse Hill NSW 2155
Phone: 1300 626 367
Menu
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Reviews
Jas S
Last month, I visited Nando’s with high expectations based on its reputation for delicious food and vibrant atmosphere. However, my experience was marred by a significant issue that I consider to be quite basic: the absence of water glasses for patrons.
… moreVal Santos
Customer service should improve.
… moreSlim Karaaslan
We came and went to order for two.
… moreCole Heaton
Don’t know what has happened, but the last 2 times have been disappointing.
… moreArabella de Nett
Came here two weeks ago for dinner with my partner and his mum for their birthday. I was super hungry. I ordered the chicken tender meal for $20. After waiting about 40mins our food finally came out. Utterly disappointed. At first I thought perhaps I ordered a kids meal by mistake, as I was greeted with three measly pieces of chicken (not even half the size of a normal tender!). I checked my order and realised I had paid for an adult sized meal. The picture did not look anywhere near like my meal. My meal looked like cat food. I went to ask the manager if the serving size was correct. After waiting for the manager to come out she said they couldn’t get the tenders right now this is all they had. ( as a hospitality worker myself if this is all we had I would let the customer know or offer a few additional pieces due to the size difference, especially when it costs $20!!!! ) Instead she somehow guilt tripped my partner into paying ANOTHER $12 just for another serve of the not chicken tenders they had. He knew I was hungry so was just trying to get me a good meal. Disappointed as I did not want to wait another 40 minutes for more tenders to add to my already stone cold cat food nor pay $32 for a meal that should have been $20!! I said let’s just cancel them and get a refund. We have still NOT received a refund. The manager came out rolling her eyes and laughed about us to her co worker as she came over to us again. Disappointed we went back to sit and eat what we could of our meal. Mid way to my first bite of the fries the staff member snatched my plate and took away my meal without saying a word. Very rude. With the offer of a refund which To this day I have still NOT RECEIVED!! I watched her put it in the bin in front of me. Extremely disappointed and as a hospitality worker myself know this is not the way anyone should be treated. The staff were awful, the food was terrible and I will not be returning. Staff training is clearly needed. I went and got maccas. Very very disgusted at the treatment of these staff.
… moreV J
Last month had tried putting through an online order but never received delivery. Tried calling main line/store, door dash driver multiple times with no answer. Eventually made my way in store about 2 hours after initial order was put through and they had made my order in store and assured that I would be reimbursed for the online order/delivery payment and inconvenience as it was not delivered to me. One month on and still no reimbursement.
… moreSana Grewal
Very disgusting customer service. We ordered Hummus with peri peri drizzle and pita. They didn’t have drizzle.. Having something out of stock is not a problem, but they should ask the customer if they’re okay before serving half dish. When I asked them for refund they said they can’t because I ordered from app. I asked for another dish, the Asian girl with light bangs at front started behaving like I’m the one harassing her.. If I’m not happy with the food, I’m supposed to go to them and ask. The girl picked up my plate in front of me and walked away, I was still standing there talking to them.. After being insulted for 10 mins I was given another dish in replacement. The worst customer service ever experienced. Never going back to them. And will tell everyone not to visit!!
… moreAllan Lim
Very prompt service. Tasty and nicely cooked chicken paired with chips.
… moreMilo679
Food is always good bit the same can’t be said about the service and wait times for food.
… moreMichael S
Visited Nandos on a Sunday to eat a late lunch before we went to see a movie at rouse hill. Always busy here with not many seats for dine in.
… more