Jeremy C
It would be nice for staff to pay attention to making a quality product rather than standing around hugging like some social reunion. And when you pass through the window at least look. One star because I can’t give none. If you like to make your own with ingredients supplied this is the place. Pick your act up
… moregeorgia makila
I’ve never posted a negative review before, however I believe it is important that management are informed about what’s happening inside this store.
… moreDale Carmody
If you like small portions for what you paid for this is the place to come get ripped off. It’s happened many times before but today is ridiculous. I ordered a spicy chicken bowl with guacamole, there’s a small spoon full of guacamole and the bowl is mostly black beans and white rice. Can’t be bothered taking it back, I’ve had this at this store too many times and that’s the last time I buy from here.
… moreReid Sellars
What has happened here in the last few months? Service standards and food quality have absolutely dropped off a cliff. The worst GYG I have been to in Gold Coast and Brisbane lately.
… moreEric Haakonssen
This is the worst Guzman outlet. They can never hear your order, frequently mess it it up, long waits and unfriendly staff. Most recently I ordered two mini burritos, one of them just had guacamole and rice on it and no filling. See the difference in the photo. Other Guzman outlets are pretty good but this one is average at best.
… moreTara Jade
I’m not usually one to leave bad reviews but in this case I need to. This GYG is the worst one I’ve ever encountered. I live 2 minutes away from it so it is a shame. The staff never get my order right. Tonight they gave me the complete wrong order and lucky I checked at the window. They gave my order back to me and it looked okay but my burrito had the wrong meat and no guac which I paid extra for. Such a shame that the staff aren’t trained properly or just are lazy. Worst place ever
… moreANGUS HOLMES
Honestly the worst fast food joint I’ve ever been to. There were more than 10 staff members on, and yet there was still a line to order while there were multiple staff members leaning on the bench on their phones, touching each others faces, talking while drinking a coffee, and all of them were ignoring the customers. There was even a kid eating chips from the frier. It was just uncomfortable to watch and dine in.
… moreEmily Beattie
Ordered a Cali Burrito and drink, got the drink straight away but had to wait a little bit for the burrito which was okay. After an employee found out I was waiting a little bit, she came out with a freshly made burrito and a card for free medium chips. Will definitely come back as I always do
… moreMick Bell
I waited a long time for you to get my order wrong and it was like all the staff wanted to do was each other while paying customers like me watch and wait long time to get a wrong filling on my nachos. And a hot soft drink. Good work not. I will go for a steak next time for the same money
… moreTezza Miles
Absolutely terrible the worst Mexican and Guzman y Gomez I’ve been to. Takes ages to get a burrito out that is cold and has nearly no chicken in it. The drinks are warm from the fridge. Chips aren’t too bad when they’re served hot. Just avoid this place.
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